YES wsg Todd Rundgren – CANCELLED
Date: September 14th, 7:30 pm - September 14th, 11:00pm
Venue: Budweiser Gardens, 99 Dundas St, London ON
Location: LondonMore Info
Here is a list of frequently asked questions regarding the cancellation of the September 14th concert at Budweiser Gardens, featuring YES with special guest Todd Rundgren.
Why was the concert cancelled?
The band has published the following explanation:
Due to the tragic, unexpected death of guitarist Steve Howe’s beloved younger son, Virgil, YES regrettably announces that the remaining dates of their tour have been cancelled.
Ticket refunds for the affected tour dates (in Moorhead, Cedar Rapids, London, Rochester, Boston and Huntington) will be available.
YES—Steve Howe, Alan White, Geoff Downes, Jon Davison and Billy Sherwood—want to thank all their fans for their support and understanding at this time. Steve Howe and family ask for their privacy to be respected at this sad time.
When will the new date be? Will my tickets be valid for the new date?
The concert was cancelled, not postponed. There is no new date being scheduled, and tickets will not be valid for any future concerts.
How do I get a refund?
Customers who paid online or over the phone (credit card or Visa Debit) were automatically refunded on Monday, September 11. The refund will take a few days to appear on your statement, depending on your bank’s policies and processing times.
Customers who used a credit card in person at the box office or at an outlet were also automatically refunded on September 11. Please note – this does NOT include Visa Debit cards used in person.
Customers who used cash, Interac, or paid in person using Visa Debit must return their tickets to the Budweiser Gardens box office for a refund.
When can I return my tickets to the box office? What are your hours?
If you were automatically refunded, there is no need to return your tickets.
Tickets can be returned at any time. There is no deadline to obtain a refund.
The box office is open 10am to 6pm Monday to Friday, and 10am to 4pm on Saturday.
We will also be open on Thursday, September 14th from 12 noon to 7:30pm.
I no longer have the credit card I used to pay for the tickets. What happens to the refund?
We must refund the exact same card number that was used to pay for the tickets. There are no exceptions, and we cannot refund any other account, or refund cash.
If you still have an account with the same bank (just a different card), then your bank will normally just credit your new account.
If you no longer have a relationship with that bank, then you will need to contact them for their policy. If you do not owe them any money, they will normally just send you a cheque.
I bought my tickets through a third party (a ticket broker, a friend, etc). How do I get a refund?
You will need to contact the place or person that sold you the tickets. We are only able to answer inquiries from the person that bought the tickets from us directly.
I have a question that is not answered here.
Please contact us at [email protected] or call 519-432-8894.
On Thursday, September 14th don’t miss YES with special guest Todd Rundgren LIVE at Budweiser Gardens.
Among the world’s most influential, ground-breaking, and respected progressive rock bands, Grammy Award winning YES has sold nearly 40 million albums in a career that has thus far spanned more than four decades. YES continues with its tradition of symphonic progressive rock that remains timelessly fresh and innovative.
Click HERE for tickets!